Case Study: Information Systems and Information Technology at Zara

Case Study: IS and IT at Zara

A case study for Information Systems at Zara. Zara is by far the largest, most profitable and most internationalized fashion retail chain. Zara’s success is based on a business system that depends on vertical integration, in-house production, quick response, one centralized distribution centre and low advertising cost. It can be summarized as follows: Design:...

Opportunities and benefits of implementing a service culture in an IS function

In IT/IS departments,customer satisfaction is not always its prime objective as departments are too obsessed with technology however infrastructure and basic applications are seen as a service to business users Pressure to change evolution Outsourcing and need to measure performance Compulsory competitive tendering and user power; Push to deliver high-quality service while driving out...

Benefits of collaborative work

Collaboration is at the heart of business today, Technology (IT) advancements now parallel organization structures. There is a flatter management structure with greater emphasis on teams, collaboration across disciplines, time and space. Technological tools for communication and interaction, problem-solving, and knowledge management and IT-based collaboration takes work to the next level. Collaboration changes the...